Frequently Asked Questions

Your guide to shopping with FAPOMOTO

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-21 days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a refund or exchange.

How do I know which size to choose?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order?

Yes, once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

FAPOMOTO is committed to ethical fashion. We work closely with our manufacturers to ensure high-quality materials and fair labor practices across our entire supply chain.